Does my insurance cover sessions and how does all that work?
It is possible your insurance will cover a portion of therapy sessions. If you have a Blue Cross Blue Shield PPO or Blue Cross Blue Shield Blue Choice plan, they will likely cover some portion of your therapy with us – this is because Revive is IN-NETWORK with these two plans. If you have a plan other than these, they may still cover a portion. To find out, you will want to call them directly and ask whether they cover any portion of mental health outpatient therapy with an out of network provider.
We’d recommend asking these questions to your insurance provider to help determine your benefits (you can call the number on the back of your insurance card):
- Does my health insurance plan include mental health benefits? What is my copay?
- Does my plan reimburse any portion of this for an out of network provider?
- Do I have a deductible? If so, what is it and have I met it yet? What will I pay after I meet that?
*Revive will provide a quote of your benefits to you within 2-3 business days following receiving completed new client paperwork from you (via our online portal). Our quote IS NOT guaranteed to be correct which is why we always recommend you call on your own also.
Again, we are an in-network provider with Blue Cross Blue Shield PPO and Blue Choice plans. This means that these plans will offer coverage for sessions assuming you meet diagnostic criteria. Meeting diagnostic criteria means that you meet criteria for a specific CPT code that insurance HAS TO have on file in order to pay towards your sessions. This might be something like longstanding depression or anxiety, or certain symptoms that are a result of a situational stressor in your life. It is the same concept as a medical diagnoses from a doctor being submitted to insurance for coverage (like pregnancy, a broken bone, an illness, etc.). Many people are not aware of this so we like to be clear and transparent! If you do not wish to utilize insurance, you always have the option of paying our self-pay rates.
What if I don’t have Blue Cross Blue Shield?
That’s ok! We will still accept out of network insurance plans – there’s just a different process. Revive will submit the insurance claim on our end, but you will pay our full fee at the time of the session. Depending on your insurance plan, you would be reimbursed directly by the insurance carrier.
What are your fees?
We charge $160 for an intake session (your first session and initial assessment). For all sessions thereafter, we charge $145 per session. This is for both individual and couples therapy. We accept cash, check, quickpay, and all major credit cards with the exception of Amex. Payment is collected at the time of service each week and a credit card is stored in our secure system that we can charge following your sessions.
What is your cancellation policy?
We require 24 hours notice for a cancelled session. If you are unable to provide notice 24 hours in advance, you will be charged the contract rate of the session (if using insurance) and the full fee if paying our out of pocket fee. We understand there are emergencies and will discuss those on a case by case basis.
How long are sessions and how often do I come?
Both individual and couples sessions are 50 minutes long. Especially at the beginning of therapy, a weekly commitment is necessary to gain traction toward meeting your goals. We admit we are sticklers on this policy! We want to see you feeling better as efficiently as possible; when you feel you have made good progress we can begin to discuss decreasing the amount of times you come to therapy.
How do I schedule an appointment?
You can call us at 312.714.5168 or send an email to email@example.com. You can also submit an appointment request through the website. Please note, we try to get back to schedule clients and talk briefly about the issues you are facing as soon as possible. We will get back to you within 24 hours of your inquiry.
Are you close to public transportation?
Yes! Revive is located on the corner of North Ave. and Sheffield in Lincoln Park, a couple of minutes west from the Clybourn red line stop. If you’re driving, there is generally available street parking in the area or pay to park spots. There is also an attached parking garage; however we do not validate.
You can enter at the ground floor and walk past the security desk, and take the elevator up to the 7th floor. We are in Suite 750.
What can I expect in a first session?
A first session is really an initial assessment of the problems you are facing as an individual or a couple. We can’t possibly cover every single detail of your life, but we aim to get a good picture of what is troubling you, as well as how we will be able to help; we will ask you about your goals, go over a few therapy logistics, and begin to formulate a treatment plan.
If my major problem isn’t a “relationship problem”, can I still make an appointment?
Absolutely! We believe that relationships impact or are impacted by most personal “non-relationship” issues – but – that doesn’t mean that we can’t meet you where you are at and help you manage whatever is affecting your mental health. In general, we take a cognitive-behavioral approach to help you feel better. This means that we will examine and work on changing negative thoughts and behaviors together.
I want to come but my partner doesn’t. Is that ok?
Yep! We believe one person can be a change agent in their relationship. Of course you can only control your part, and we will not be able to change your partner by you coming to therapy. But if your partner is absolutely against coming, then we can come up with an individual treatment plan to help you accomplish some realistic goals for yourself.
I haven’t had the best experiences in therapy. What kind of therapist are you?
It makes sense to be cautious and even nervous when meeting a new therapist, particularly if you haven’t clicked with someone in the past. Your relationship with your therapist is really one of the most important factors in you making progress in therapy (and the research shows this!). So – it’s incredibly important. We are structured, goal-oriented therapists who appreciate good insight but will challenge you to grow by changing behaviors. In general, we believe our effort level in the therapy room should match – we work hard and we expect you to work hard too. We enjoy providing psychoeducation to increase your understanding of the issues you are facing, providing a supportive environment so that we can connect the dots of your past, and help you make concrete changes.
Do you do online therapy?
Online therapy is possible, depending on the circumstances. We can discuss this via phone or in person if you have already begun sessions. To maintain HIPAA compliance, we would require you to download a video service that is approved and maintains standards for confidentiality. This would be discussed if and when it becomes the preferred option.
Any other questions:
Please contact us for any additional questions you may have. We look forward to hearing from you! You can send a message through our website, call us at 312.714.5168 or email us at firstname.lastname@example.org.